Eugene Events: DJ, Wedding, Events, Photo Booth, Rentals, and Bounce House

Frequently Asked Rental Questions

1. Do you Deliver? Is there a charge?

Yes we will be happy to Deliver. We do charge for delivery. We have expenses with vehicles, gas, wear and tear anddelivery staff so a charge is always attached for delivery. If your quote does not include delivery then give us a call and we can let you know the price of delivery to your event.

2. When will you deliver and Pick up our items?

We will work with you to figure out the best time and day to do delivery and pick up. It is our preference to deliver your items on Friday and to pick them up again on Monday. We do not charge extra for the early delivery and late pick up since our office is closed on Saturdays and Sundays. It is our goal to have all items delivered before 3 PM on the Friday before your event. We can work with you on specific times if need be. If your rental is mid week then we will work out exactdelivery days and times with you prior to delivery.

3. Can we pick up our items instead of delivery?

Yes. Just call us prior to your pick up to schedule a specific time.

4. Can we pick up our items early without being charged extra?

If your event is on a Saturday or Sunday you can pick up your items on Friday and return them on Monday. This helps us out to. We are out setting events on Saturday and Sunday and unable to be at the shop for your pick up on those days.

5. Do we have to wash or launder the Linens?

No. Just stuff the dirty Linens into the Linen bag we provide and return them. We will take care of all the laundering.

6. Why don’t you use Round Table Linens?

A couple of reasons actually. The first is expense. As you call around for bids on your rentals you are bound to find out that round linens rent for $10 to $15 Each. This price is high because none of the lo- cal linen companies will launder or press round linens (their presses are not made to handle a round). So rental companies that have round linens must pay extra to press them themselves. This drives the price of round linens way up. By using only square linens we can keep our ex penses and your costs down. The second reason, and the opinion of many in the rental industry, is that a square linen looks more elegant in many ways. With this in mind we have opted to only rent square linens for our round tables (For an example of a square linen on a round table please visit our website).

7. Do you have more colors for your linens then just white?

Yes we have a variety of different colors. Please call for details.

8. Can you do same day delivery and Pick up?
Yes we can. We understand that some locations (Parks for instance) will not let you leave the items over night, nor do you want to take the liability of having items stolen from a public place. With this in mind we try to be available to do same day delivery and pick up when required. Keep in mind we are very busy on the weekends, so same day delivery and pick up may not always be available.

9. Will you do the set up and the breakdown of the items for us?
Yes we will. There is an additional fee for us to do set up and break down of the items. Set up and Break down of dance floors and tents is included if they are being delivered.

10. Do you offer any discounts?
Yes. We have special price breaks for rental clients who also use our DJ service. For more information please visit our web site or call us for details.

11. What is the deposit?

The deposit is 50% of the Balance due. It is due with return of the contract.

12. When is the balance due?

The Balance is due when you pick up your items or before we deliver.

13. What do I need to do to secure my items with you?

To secure your rental, we need you to sign your quote and return it to us with the 50% deposit. This can be done over the phone, through the mail or in our office.

14. What if I need to cancel items? Do I get a refund?

You can cancel Items, But it must be done with more then 14 days to your event date. Any item that are canceled with less then 14 day to the event date will be charged 50%. If you cancel your items with less then 7 days to your event date, then balance is due in full. This policy is necessary because it is nearly impossible to re-rent these items with such short notice.

15. Can I Add Items last minute.

You are welcome to add items. This is always subject to availability.

If you have other questions concerning your Rental, please feel free to call us any time at 541-345-4476 or 866-345-4476.

Toll Free	866-345-4476
Salem	503-585-5278
Eugene	541-345-4476
Springfield	541-747-8266
Medford	541-770-9454
Fax	541-868-5008